Does fleetcompetence protect my data?
As a large part of our activities take place within the European Union (EU) or the European Economic Area (EEA), it is a matter of course for fleetcompetence that we, as a Swiss company, also implement the standard in data protection set by the basic data protection regulation (GDPR).
What is the GDPR?
The GDPR is an EU regulation which is legally binding even without national implementation. The aim of the GDPR is to protect natural persons when processing personal data. The protection applies to every citizen of the EU, regardless of his or her place of residence or the location of the processing company.
What data does fleetcompetence have about me?
As a matter of principle, personal data is only collected and used by us to the extent necessary to provide a functional and easy-to-use website as well as our contents and services. For various services it is also necessary that you provide us with certain personal data of your own accord (e.g. when using the contact form).
Wherever possible, all personal data collected by fleetcompetence will be anonymised or pseudonymised. Unfortunately, however, this is not always possible, as the purpose of processing sometimes does not allow this.
The following data is collected:
For the operation of the homepage
- Computer and connection information (e.g. browser version or IP address)
For sales / advertising
- Contact information of potential and existing customers (e.g. name or e-mail)
In individual cases, it may also happen that additional or different data is collected. If a complete and individual list of data is desired, an individual request is necessary.
May fleetcompetence own and process my data?
The GDPR has various reasons why data may be processed. Below is a brief overview of the reasons why the GDPR permits processing:
Operation of the homepage
By visiting our homepage you automatically agree to the processing of your data for the delivery of the homepage (Art. 6 para. 1a GDPR).
The storage of certain information for 30 days serves to secure the homepage against hacker attacks, which is a legitimate interest (Art. 6 para. 1f GDPR). A hacker attack could permanently disrupt the operation of the homepage and thus disrupt business operations, while only pseudonymised data (e.g. IP address) is stored by you.
Sales / Advertising
Advertising is an existential basis for every company, which is necessary to carry out business activities as a company. There is therefore a legitimate interest (Art. 6 Para. 1f GDPR), whereby advertising should always be as selective and as unobtrusive as possible.
Offers and contract negotiations are carried out at the request of the person concerned and therefore require no further legal basis (Art. 6 para. 1b GDPR)
For order processing, various communication information is collected in order to process orders. Part of this processing is the receipt and creation of documents, but of course also the coordination of appointments or clarification of queries. The data is thus used exclusively for the fulfilment of the contract (Art. 6 para. 1b GDPR).
Does fleetcompetence pass on my data?
As with most companies, the complete IT infrastructure is not operated by the company itself, which is why personal data is passed on to telecommunication providers (e.g. e-mail or web hosting). In addition, external consulting services are also used for internal projects. The passing on of data is always carried out within the framework of a contract processing agreement in which all service providers are obliged to maintain appropriate security standards and to use the data exclusively for the provision of telecommunication services.
In a few cases, data is also passed on without a contract processing agreement, but only if other legal regulations ensure the protection of the data, for example tax consultants, lawyers, banks or postal service providers.
If you have given your explicit consent, data will also be shared within the fleetcompetence network in order to provide optimal international consulting services. If you have not agreed to this, your data will only be shared if this is necessary for the fulfilment of an order and by using a contract for order processing.
Data will generally only be shared within the European Union and to Switzerland, whose data protection standard has been assessed as equivalent by the European Commission in an adequacy decision.
How does fleetcompetence protect my data?
We have drawn up a guideline which applies to fleetcompetence and its partners. The policy can be found here.
Does fleetcompetence delete my data?
Depending on the purpose of the processing, the data is deleted at different times.
Operation of the homepage
Data is logged for 30 days, after which the data is automatically deleted.
Distribution / Advertising
Data is stored as long as it is relevant for sales activities or as long as it might become relevant in the foreseeable future.
As soon as a consulting project is completed, all personal data is deleted, unless it is relevant for sales or project-related queries.
If a law provides for storage obligations, these take precedence over the above-mentioned regulations.
What rights do I have?
The GDPR provides for a right of access to the personal data in question, as well as the right to correct or delete it, or to restrict its processing or to object to its processing. There is also a right to data transferability. This only applies, however, if the legal basis for processing the data was explicit consent or fulfilment of a contract.
Who is responsible and whom can I contact?
The person responsible for processing the data is
fleetcompetence international GmbH
Alte Landstrasse 106
Tel +41 71 777 15 33
Independent of this, it is possible to contact any supervisory authority at any time, such as
Federal Data Protection and Information Commissioner
Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter (EDÖB)
CH – 3003 Bern