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Industry:
PHARMA
Project:
Customer Service Improvement
Client:
A pharmaceutical company with different plants and large sales force
SITUATION
Fleet size: 1.800+
Vehicle type: Cars
Countries in scope: Brazil
Challenge: spending optimization and and driver satisfaction improvement
SOLUTION
Exclusive and dedicated driver phone service with highly trained staff and awareness of Company’s particularities.
New Fleet Policy to guide the driver on how to avoid accidents and manage the maintenance of the vehicle
Defensive driving training
RESULTS
Improved driving style
Accident claims: from 1.3% to 0.98% (saving)
Driver complaints: -20%
Contact us
Schedule a meeting with us to jointly take the first step to bring your fleet operations to the next level.